Frequently Asked Questions

What is your return and exchange policy?

We offer a 30-day return policy for unused items in their original condition and packaging. For exchanges due to damage or defect, please contact us within 14 days of receiving your order. Full details can be found on our Return and Exchange Policy page.
How long does it take to process and ship my order?

Orders are processed within 3-5 business days. Delivery times vary depending on your location—domestic shipping typically takes 5-7 business days, while international shipping can take 10-20 business days.
How can I track my order?

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. The tracking number will be active within 24 hours.
Who is responsible for customs, duties, and taxes on international orders?

Customers are responsible for any customs, duties, and taxes applied to their order. Eclectic Arts is not liable for these additional charges.
What should I do if my order arrives damage?

If your order arrives damaged, please contact the shipment carrier to file a claim. Make sure to save all packaging materials and damaged goods. You can also contact us at [your contact information] for assistance.
How can I stay updated on new products and special deals?

Sign up for our newsletter to receive the latest updates on new products, exclusive deals, and creative inspiration directly in your inbox.
Do you accept custom or personalized orders?

Yes, we do accept custom or personalized orders. Please contact us at [your contact information] to discuss your specific requirements and ideas.
How can I contact Eclectic Art for further questions or concerns?

For any additional questions or concerns, please contact us at eclecticart.00@gmail.com.. We are here to help and ensure your satisfaction with our products!
What type of art do you create?

At Eclectic Art, we create a diverse range of art pieces using various media, including acrylic, watercolor, plaster, foil, and jewelry. Each piece is inspired by emotions and is a unique expression of creativity.
Are your paintings original?

Yes, all our paintings are original pieces created by the artist. Each artwork is one-of-a-kind, either on stretched canvas or high-quality watercolor paper.